BEST PLUMBING COMPANY
Excel Plumbing and Rooter
8439 White Oak Ave., Suite #111,
Rancho Cucamonga, CA 91730
Years Won: 2020, 2019, 2018, 2017, 2016, 2015 (Best)
When a plumbing company in a highly competitive market wins Readers’ Choice five years in a row, the obvious question is: “Why?”
Excel Plumbing and Rooter’s owner, Mike Allen, says: “With us, it’s about the relationship. Keep the customer happy, make it so they want to call you back next time.” The only way to do that is with efficient, honestly-priced service. Allen and many employees at the small, family company grew up locally and have a definite sense of long-term accountability to customers. Allen had spent more than 15 years working for large plumbing companies, but yearned to be his own boss so he could treat customers the way he thought they should be treated. He hired on with Excel Plumbing having known the owner for many years. Almost a decade ago, he purchased the then 23-year-old company on a handshake. The result was a true winner.